{"id":11287,"date":"2022-08-05T13:54:56","date_gmt":"2022-08-05T13:54:56","guid":{"rendered":"https:\/\/stork.express\/?page_id=11287"},"modified":"2022-08-08T08:12:17","modified_gmt":"2022-08-08T08:12:17","slug":"contact-support-en","status":"publish","type":"page","link":"http:\/\/stork.express\/?page_id=11287","title":{"rendered":"CONTACT SUPPORT &#8211; EN"},"content":{"rendered":"<p>[vc_row type=&#8221;full-width-content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; el_id=&#8221;bottom-row&#8221; css=&#8221;.vc_custom_1659711306233{padding-bottom: 350px !important;background-color: #00bffb !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row type=&#8221;full-width-section&#8221; el_id=&#8221;top-row&#8221; css=&#8221;.vc_custom_1659711417858{margin-top: -300px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" >#rd_g6j3j6pj2vhaj3usde08 .wpcf7 input[type=submit]{font-size:15px; font-weight:900; border-radius:2px; padding:11px 15px; letter-spacing: 0.5px; margin-top:3px;}#rd_g6j3j6pj2vhaj3usde08 .wpcf7 input[type=submit]:hover {background:#21e6f8; color:#ffffff !important;}#rd_g6j3j6pj2vhaj3usde08 .wpcf7 input:not([type=submit]):not([type=checkbox]),#rd_g6j3j6pj2vhaj3usde08 textarea,#rd_g6j3j6pj2vhaj3usde08 .wpcf7 select{border-radius:0px;}#rd_g6j3j6pj2vhaj3usde08 .wpcf7 input:not([type=submit]),#rd_g6j3j6pj2vhaj3usde08 textarea,#rd_g6j3j6pj2vhaj3usde08 .wpcf7 input[type=submit],#rd_g6j3j6pj2vhaj3usde08 .wpcf7 select{margin-top:3px;}#rd_g6j3j6pj2vhaj3usde08 p{margin-bottom:23px;}#rd_g6j3j6pj2vhaj3usde08 .wpcf7 input:not([type=submit]):not([type=checkbox]),#rd_g6j3j6pj2vhaj3usde08 .wpcf7  textarea,#rd_g6j3j6pj2vhaj3usde08 .wpcf7 select{border:1px solid #ecf0f1; background:#ffffff;}#rd_g6j3j6pj2vhaj3usde08 .wpcf7 input[type=submit]{background:; color: !important;}<\/style><div id=\"rd_g6j3j6pj2vhaj3usde08\" class=\"\"><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f11309-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F11287#wpcf7-f11309-o1\" method=\"post\" class=\"wpcf7-form init\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"11309\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f11309-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:11309,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;tracking-number&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-request&quot;,&quot;operator&quot;:&quot;not equals&quot;,&quot;if_value&quot;:&quot;I can&#039;t login or create an account&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_update-cf7-5.6.1&quot;:true}}\" \/>\n<\/div>\n<div style=\"border: 1px solid #ecf0f1; border-radius: 4px; padding: 40px; background-color: #FFF;\">\n<div style=\"padding:\" 0;\">\n<h2>Contact support<\/h2>\n<\/div>\n<div style=\"padding:\" 0;\">\n        <span class=\"wpcf7-form-control-wrap your-first-name\"><input type=\"text\" name=\"your-first-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name\" \/><\/span>\n    <\/div>\n<div style=\"padding:\" 0;\">\n        <span class=\"wpcf7-form-control-wrap your-last-name\"><input type=\"text\" name=\"your-last-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name\" \/><\/span>\n    <\/div>\n<div style=\"padding:\" 0;\">\n        <span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your email\" \/><\/span>\n    <\/div>\n<div>\n        <span class=\"wpcf7-form-control-wrap your-phone-number\"><input type=\"tel\" name=\"your-phone-number\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your phone number\" \/><\/span>\n    <\/div>\n<div>\n        <span class=\"wpcf7-form-control-wrap your-request\"><select name=\"your-request\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"I can&#039;t login or create an account\">I can&#039;t login or create an account<\/option><option value=\"I&#039;m not sure my order has gone through\">I&#039;m not sure my order has gone through<\/option><option value=\"I don&#039;t know where my order is\">I don&#039;t know where my order is<\/option><option value=\"I have a payment or invoice problem\">I have a payment or invoice problem<\/option><option value=\"I was informed of the start of the delivery but I have not heard from since\">I was informed of the start of the delivery but I have not heard from since<\/option><option value=\"It is indicated that the package has been delivered but I have not received it\">It is indicated that the package has been delivered but I have not received it<\/option><option value=\"I have been notified of a delivery failure\">I have been notified of a delivery failure<\/option><option value=\"Another reason\">Another reason<\/option><\/select><\/span><\/p>\n<div data-id=\"tracking-number\" data-orig_data_id=\"tracking-number\"  data-class=\"wpcf7cf_group\">\n        <label>Parcel tracking number<\/label><tip>The tracking number for your package is mentioned in the message sent by STORK<\/tip><br\/><br \/>\n        <span class=\"wpcf7-form-control-wrap your-tracking-number\"><input type=\"text\" name=\"your-tracking-number\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span>\n        <\/div>\n<\/div>\n<div>\n        <span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Specify your request 0\/250 optional\"><\/textarea><\/span>\n    <\/div>\n<div style=\"padding-top:\" 10px;\">\n        <label style=\"color: #00A5E2\"> Add attachment <\/label><br \/>\n        <br><span style=\"font-size: 12px\"> ( Optional - Accepted formats JPG, PDF - 5 MB Max ) <\/spam><br \/>\n        <div id=\"mfcf7_zl_multifilecontainer\"><span class=\"mfcf7-zl-multiline-sample\" style=\"display:none\"><p class=\"wpcf7-form-control-wrap multilinefile-132\"><input type=\"file\" name=\"multilinefile-132[]\" value=\"Upload\" size=\"40\" class=\"wpcf7-form-control wpcf7-multilinefile wpcf7-validates-as-required\" multiple=\"multiple\" aria-required=\"true\" aria-invalid=\"false\" \/> <span class=\"mfcf7-zl-multifile-name\"><\/span><a href=\"javascript:void(0);\" class=\"mfcf7_zl_delete_file\"><span class=\"delete-file\" aria-hidden=\"true\">&#x274C;<\/span><\/a><\/p><\/span><\/div><span class=\"wpcf7-form-control-wrap zl-form-control-wrap multilinefile-132\"><input type=\"file\" name=\"multilinefile-132[]\" value=\"Upload\" size=\"40\" class=\"wpcf7-form-control wpcf7-multilinefile wpcf7-validates-as-required\" multiple=\"multiple\" aria-required=\"true\" aria-invalid=\"false\" \/> <span class=\"mfcf7-zl-multifile-name\"><\/span><a href=\"javascript:void(0);\" class=\"mfcf7_zl_delete_file\"><span class=\"delete-file\" aria-hidden=\"true\">&#x274C;<\/span><\/a><\/span><p><lable><span class=\"wpcf7-form-control-wrap\" data-name=\"multilinefile-132-zl-mfcf7-upld-btn\"><input type=\"button\" name=\"multilinefile-132-zl-mfcf7-upld-btn\" class=\"button button-primary qbutton\" href=\"javascript:void(0);\" id=\"mfcf7_zl_add_file\" value=\"Upload\"><\/span><\/lable><\/p>\n    <\/div>\n<div>\n        <span class=\"wpcf7-form-control-wrap web-or-app\"><select name=\"web-or-app\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">I use the Stork Express app<\/option><option value=\"I use the web version\">I use the web version<\/option><\/select><\/span><\/p>\n<\/div>\n<div>\n<div id=\"corners\"><input type=\"submit\" value=\"Send\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/div>\n<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full-width-content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; el_id=&#8221;bottom-row&#8221; css=&#8221;.vc_custom_1659711306233{padding-bottom: 350px !important;background-color: #00bffb !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row type=&#8221;full-width-section&#8221; el_id=&#8221;top-row&#8221; css=&#8221;.vc_custom_1659711417858{margin-top: -300px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;] I can&#039;t login or create an accountI&#039;m not sure my order has gone throughI don&#039;t know where my order isI have a payment or invoice problemI was informed of the start of the delivery but I have not<br \/><a href=\"http:\/\/stork.express\/?page_id=11287\" class=\"more\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/pages\/11287"}],"collection":[{"href":"http:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/stork.express\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11287"}],"version-history":[{"count":5,"href":"http:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/pages\/11287\/revisions"}],"predecessor-version":[{"id":11330,"href":"http:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/pages\/11287\/revisions\/11330"}],"wp:attachment":[{"href":"http:\/\/stork.express\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}