{"id":11137,"date":"2022-07-05T11:39:52","date_gmt":"2022-07-05T11:39:52","guid":{"rendered":"https:\/\/stork.express\/?page_id=11137"},"modified":"2022-08-05T13:00:06","modified_gmt":"2022-08-05T13:00:06","slug":"contacter-le-support","status":"publish","type":"page","link":"https:\/\/stork.express\/?page_id=11137","title":{"rendered":"CONTACTER LE SUPPORT &#8211; FR"},"content":{"rendered":"<p>[vc_row type=&#8221;full-width-content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1659701840920{padding-bottom: 350px !important;background-color: #00bffb !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;bottom-row&#8221;][vc_column][\/vc_column][\/vc_row][vc_row type=&#8221;full-width-section&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1658911581725{margin-top: -300px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;top-row&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<style type=\"text\/css\" >#rd_w63ir0hhj3ynzxnb4foi .wpcf7 input[type=submit]{font-size:15px; font-weight:900; border-radius:2px; padding:11px 15px; letter-spacing: 0.5px; margin-top:3px;}#rd_w63ir0hhj3ynzxnb4foi .wpcf7 input[type=submit]:hover {background:#21e6f8; color:#ffffff !important;}#rd_w63ir0hhj3ynzxnb4foi .wpcf7 input:not([type=submit]):not([type=checkbox]),#rd_w63ir0hhj3ynzxnb4foi textarea,#rd_w63ir0hhj3ynzxnb4foi .wpcf7 select{border-radius:0px;}#rd_w63ir0hhj3ynzxnb4foi .wpcf7 input:not([type=submit]),#rd_w63ir0hhj3ynzxnb4foi textarea,#rd_w63ir0hhj3ynzxnb4foi .wpcf7 input[type=submit],#rd_w63ir0hhj3ynzxnb4foi .wpcf7 select{margin-top:3px;}#rd_w63ir0hhj3ynzxnb4foi p{margin-bottom:23px;}#rd_w63ir0hhj3ynzxnb4foi .wpcf7 input:not([type=submit]):not([type=checkbox]),#rd_w63ir0hhj3ynzxnb4foi .wpcf7  textarea,#rd_w63ir0hhj3ynzxnb4foi .wpcf7 select{border:1px solid #ecf0f1; background:#ffffff;}#rd_w63ir0hhj3ynzxnb4foi .wpcf7 input[type=submit]{background:; color: !important;}<\/style><div id=\"rd_w63ir0hhj3ynzxnb4foi\" class=\"\"><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f11191-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F11137#wpcf7-f11191-o1\" method=\"post\" class=\"wpcf7-form init\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"11191\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f11191-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:11191,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;tracking-number&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-request&quot;,&quot;operator&quot;:&quot;not equals&quot;,&quot;if_value&quot;:&quot;Je n\\u2019arrive pas \\u00e0 me connecter ou cr\\u00e9er un compte&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_update-cf7-5.6.1&quot;:true}}\" \/>\n<\/div>\n<div style=\"border: 1px solid #ecf0f1; border-radius: 4px; padding: 40px; background-color: #FFF;\">\n<div style=\"padding:\" 0;\">\n<h2>Contacter le support<\/h2>\n<\/div>\n<div style=\"padding:\" 0;\">\n        <span>Tous les champs sont obligatoires.<\/span>\n    <\/div>\n<div style=\"padding:\" 0;\">\n        <span class=\"wpcf7-form-control-wrap your-first-name\"><input type=\"text\" name=\"your-first-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pr\u00e9nom\" \/><\/span>\n    <\/div>\n<div style=\"padding:\" 0;\">\n        <span class=\"wpcf7-form-control-wrap your-last-name\"><input type=\"text\" name=\"your-last-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom\" \/><\/span>\n    <\/div>\n<div style=\"padding:\" 0;\">\n        <span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" \/><\/span>\n    <\/div>\n<div>\n        <span class=\"wpcf7-form-control-wrap your-phone-number\"><input type=\"tel\" name=\"your-phone-number\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"N\u00b0 de T\u00e9l\u00e9phone\" \/><\/span>\n    <\/div>\n<div>\n        <span class=\"wpcf7-form-control-wrap your-request\"><select name=\"your-request\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"Je n\u2019arrive pas \u00e0 me connecter ou cr\u00e9er un compte\">Je n\u2019arrive pas \u00e0 me connecter ou cr\u00e9er un compte<\/option><option value=\"Je ne suis pas s\u00fbr que ma commande soit pass\u00e9e\">Je ne suis pas s\u00fbr que ma commande soit pass\u00e9e<\/option><option value=\"Je ne sais pas ou se trouve ma commande\">Je ne sais pas ou se trouve ma commande<\/option><option value=\"J\u2019ai un probl\u00e8me de paiement ou de facture\">J\u2019ai un probl\u00e8me de paiement ou de facture<\/option><option value=\"J\u2019ai \u00e9t\u00e9 inform\u00e9 du d\u00e9but de la livraison mais je n\u2019ai pas de nouvelles depuis\">J\u2019ai \u00e9t\u00e9 inform\u00e9 du d\u00e9but de la livraison mais je n\u2019ai pas de nouvelles depuis<\/option><option value=\"Il est indiqu\u00e9 que le colis a \u00e9t\u00e9 livr\u00e9 mais je ne l\u2019ai pas re\u00e7u\">Il est indiqu\u00e9 que le colis a \u00e9t\u00e9 livr\u00e9 mais je ne l\u2019ai pas re\u00e7u<\/option><option value=\"J\u2019ai \u00e9t\u00e9 notifi\u00e9 d\u2019un \u00e9chec de livraison\">J\u2019ai \u00e9t\u00e9 notifi\u00e9 d\u2019un \u00e9chec de livraison<\/option><option value=\"Autre motif\">Autre motif<\/option><\/select><\/span><\/p>\n<div data-id=\"tracking-number\" data-orig_data_id=\"tracking-number\"  data-class=\"wpcf7cf_group\">\n        <label>N\u00b0 de suivi du colis <\/label><tip>Le num\u00e9ro de suivi de votre colis est mentionn\u00e9 dans le message envoy\u00e9 par STORK<\/tip><br\/><br \/>\n        <span class=\"wpcf7-form-control-wrap your-tracking-number\"><input type=\"text\" name=\"your-tracking-number\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span>\n        <\/div>\n<\/div>\n<div>\n        <span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pr\u00e9cisez votre demande 0\/250 facultatif\"><\/textarea><\/span>\n    <\/div>\n<div style=\"padding-top:\" 10px;\">\n        <label style=\"color: #00A5E2\"> Ajouter une pi\u00e8ce jointe <\/label><br \/>\n        <br><span style=\"font-size: 12px\"> ( Formats accept\u00e9s JPG, PDF - 5 MO Max ) <\/spam><br \/>\n        <div id=\"mfcf7_zl_multifilecontainer\"><span class=\"mfcf7-zl-multiline-sample\" style=\"display:none\"><p class=\"wpcf7-form-control-wrap multilinefile-132\"><input type=\"file\" name=\"multilinefile-132[]\" value=\"Upload\" size=\"40\" class=\"wpcf7-form-control wpcf7-multilinefile wpcf7-validates-as-required\" multiple=\"multiple\" aria-required=\"true\" aria-invalid=\"false\" \/> <span class=\"mfcf7-zl-multifile-name\"><\/span><a href=\"javascript:void(0);\" class=\"mfcf7_zl_delete_file\"><span class=\"delete-file\" aria-hidden=\"true\">&#x274C;<\/span><\/a><\/p><\/span><\/div><span class=\"wpcf7-form-control-wrap zl-form-control-wrap multilinefile-132\"><input type=\"file\" name=\"multilinefile-132[]\" value=\"Upload\" size=\"40\" class=\"wpcf7-form-control wpcf7-multilinefile wpcf7-validates-as-required\" multiple=\"multiple\" aria-required=\"true\" aria-invalid=\"false\" \/> <span class=\"mfcf7-zl-multifile-name\"><\/span><a href=\"javascript:void(0);\" class=\"mfcf7_zl_delete_file\"><span class=\"delete-file\" aria-hidden=\"true\">&#x274C;<\/span><\/a><\/span><p><lable><span class=\"wpcf7-form-control-wrap\" data-name=\"multilinefile-132-zl-mfcf7-upld-btn\"><input type=\"button\" name=\"multilinefile-132-zl-mfcf7-upld-btn\" class=\"button button-primary qbutton\" href=\"javascript:void(0);\" id=\"mfcf7_zl_add_file\" value=\"Upload\"><\/span><\/lable><\/p>\n    <\/div>\n<div>\n        <span class=\"wpcf7-form-control-wrap web-or-app\"><select name=\"web-or-app\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">J\u2019utilise l\u2019application Stork Express<\/option><option value=\"J\u2019utilise la version Web\">J\u2019utilise la version Web<\/option><\/select><\/span>\n    <\/div>\n<div>\n<div id=\"corners\"><input type=\"submit\" value=\"Envoyer\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/div>\n<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full-width-content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1659701840920{padding-bottom: 350px !important;background-color: #00bffb !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;bottom-row&#8221;][vc_column][\/vc_column][\/vc_row][vc_row type=&#8221;full-width-section&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1658911581725{margin-top: -300px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;top-row&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;] Tous les champs sont obligatoires. Ajouter une pi\u00e8ce jointe ( Formats accept\u00e9s JPG, PDF &#8211; 5 MO Max ) &#x274C; &#x274C; J\u2019utilise l\u2019application Stork ExpressJ\u2019utilise<br \/><a href=\"https:\/\/stork.express\/?page_id=11137\" class=\"more\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/pages\/11137"}],"collection":[{"href":"https:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stork.express\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11137"}],"version-history":[{"count":47,"href":"https:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/pages\/11137\/revisions"}],"predecessor-version":[{"id":11284,"href":"https:\/\/stork.express\/index.php?rest_route=\/wp\/v2\/pages\/11137\/revisions\/11284"}],"wp:attachment":[{"href":"https:\/\/stork.express\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}